The short version
You call or send a request. The owner of Guttrz drives up from North Canton, about 45 minutes from Medina, and inspects the roof himself. You get photos the same day. If the roof needs replacing you get one flat written quote, and it stays good for a year. When you are ready, the roof is installed, the yard is swept for nails, and you get photos of the finished work. Each step is spelled out below.
What are the five steps?
The owner inspects the roof
Phones are answered 24 hours a day, seven days a week, and a text or call comes back within the hour. You pick a day. The owner walks every slope that is safe to walk and photographs the rest from the ladder and the ground. He checks shingles, valleys, flashing, pipe boots, vents and edges, counts the layers and, where there is access, looks at the underside of the deck from the attic. The Medina roof inspection page lists everything he looks at.
The photo report arrives the same day
The report is a set of captioned photos with one rating at the end: Good, Watch or Replace Soon. Good means leave it alone. Watch means a small repair or a recheck later. Replace Soon means the roof is near its end. Whatever the rating, the report belongs to you.
You get one flat written quote, good for a year
If the roof is rated Replace Soon, a written quote follows. It is a single price for a defined scope: tear-off, underlayment, ice and water shield, drip edge, starter, architectural shingles, ridge vent, dumpster, magnet sweep and cleanup. It names the shingle line and color and says how deck repairs are handled, and gutters appear as their own line if you asked about them. The price does not expire next week. You have twelve months.
The roof is installed
Installs start in spring 2027. Before the date, the permit question is settled for your address. Inside the city that means the City of Medina Building Department. In Medina Township or Montville Township it means the Medina County Building Department. On the day, the old roof comes off down to the wood, the deck is checked and repaired, and the new roof goes on in order from the eaves up. An average house commonly takes one to two days, and rain can stretch that.
Cleanup, walk-through and final photos
The dumpster leaves. A rolling magnet goes over the lawn, beds and driveway to pick up nails. The owner comes back for a final walk-through with you and sends photos of the finished roof, including the parts you cannot see from the ground: valleys, flashing and the ridge.
Start with step one
The inspection is free and commits you to nothing.
What do you need to do before install day?
- Move cars out of the garage and off the driveway the night before, so the dumpster and delivery have room.
- Take down anything fragile hanging on upstairs walls. Tear-off shakes the house a little.
- Clear the attic floor under the roof deck if you store things there, or cover them. Grit falls through the gaps.
- Tell the neighbors. It is one loud day, sometimes two.
- Keep pets and children indoors or away while work is overhead.
And if the roof turns out to need only a small fix?
Then that is what you are offered. A Watch rating with one failed part leads to a fixed written price for that part, described on the Medina roof repair page. Nobody benefits from replacing a roof with ten good years left.
What if you want gutters done as well?
Say so at the inspection. The gutters and fascia get looked at on the same visit, and the gutter price is written on the same quote. New gutters go up right after the roof, in the same week. The roof and gutters page explains the order of work.
Why does the owner do the inspection himself?
Because the person who looked at your roof should be the person who puts a price on it and stands behind it. There is no commission on the visit, so there is no reason to find a problem that is not there. It also means that if you call with a question six months later, you are talking to someone who has been on your roof and has the photos.
It is fair to ask whether 45 minutes is too far. The owner makes the drive for the inspection and again for the walk-through, and the written workmanship warranty applies in Medina exactly as it does in North Canton. If you would rather start with numbers, the roof replacement cost page shows what the Northeast Ohio market charges and why.